Q.T.S. Outsourcing

Welcome to Q.T.S!

We are a company in the field of Customer Experience (CX) and are committed to sustainably improving the customer experience in service.

Our company has been in existence since 1997, when we took our first steps in the tourism industry. Since the turn of the millennium, we have continuously expanded our experiences and not only improved but perfected our customer service.

Our idea arose from the belief that customer service can be made simpler and more efficient than it has been offered so far. We aim for a scalable solution that we would like to offer in Kosovo - without compromising on quality.

Our focus is on providing German quality standards to ensure an outstanding customer experience. Our many years of experience and expertise in the field of Customer Experience (CX) enable us to professionally support a variety of companies.

At QTS, the satisfaction of our customers is our top priority. We strive for excellence and adhere to strict quality standards to ensure that every customer contact becomes a positive experience.

Get to know us and benefit from our innovative solutions. QTS - Your partner for excellent Customer Experience.

Contact us today to learn more about our services and how we can successfully support your company. QTS - Your reliable partner for first-class customer service.